Problem
Students are not able to see their grade for that quiz and the instructor will see an eye with a line through it in the gradebook.
Environment
The article applies to Gustavus Moodle users.
Resolution
- Click the Quiz
- Click Settings
- Scroll to Review Options
- Under “After the quiz is Closed”, make sure “Maximum Marks” and “Marks” are checked.
- Save Changes. Students should instantly see their score in the Gradebook.
- Repeat for all quizzes that are not showing the grade to the student.
Cause
There was a recent Moodle security update (November 2023) that changed a setting for quizzes that were copied from a past course (not newly created quizzes).
https://youtu.be/ZpgHEew_3vg
Maximum Marks is a new option and it shows how many points the quiz is worth, whereas the Marks is their score on the quiz. Marks will not show unless Maximum Marks is also selected. This is a new option and is checked by default for newly created quizzes.
Contact Us
If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.