Problem
I have printers installed on my Mac that are no longer needed or no longer exist.
Environment
The article applies to Macintosh computers enrolled in Jamf.
Resolution
- Navigate to Software Center (Gustavus G on your dock)
- Find "Remove All Printers Except GusPrint Queues" and click Remove Printers
- Read description: "This will remove ALL printers from your device EXCEPT for GusPrint and GusPrint-Color"
- Click Remove Printers again
- Verify GusPrint and GusPrint-Color are still installed
Cause
Gustavus Technology Services may make changes to the printers and their locations on campus. Previous printers installed on your device may no longer exist in that certain location or have since been renamed.
Contact Us
If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.