Problem
I need to enroll in Google's two-step authentication.
Environment
The article applies to Gustavus community members with an active Gustavus account.
Resolution
If you are not already signed in to your Gustavus account on your phone:
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On your phone, open a Google app. We strongly encourage the Gmail app
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Tap on the profile icon in the top right corner, and tap Add another account
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Choose Google as the account, and sign in with your Gustavus credentials
- From your computer, open your Gustavus email account, preferably in Google Chrome
- Select your Google profile by clicking the letter icon or profile picture in the upper right-hand corner of your web browser. Then select Sign out
- Select the Google profile icon, and sign in again
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You will be redirected to a screen that asks you to enroll in two-factor authentication. Click Enroll
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Verify that the correct device will get the two-factor prompts, and click Continue
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Print or download your backup codes, click Next
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If you choose not to save your backup codes, it will ask for verification
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Confirm that you want to be enrolled in Google Authentication, and click Turn On
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You will be redirected to your Google security page that outlines your enrollment
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You will get a confirmation email confirming your enrollment
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Log in to your Gustavus account, and you will be prompted to open your Gmail application on your device
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Open the Gmail application on your device and click Yes, it’s me
Cause
Gustavus uses Google 2 Step Verification. For your Gustavus account to continue functioning, you must enroll in the service.
Contact Us
If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.