Overview
A password or passphrase is a key one uses to access secure resources like e-mail, files stored on the network, or voice mail. At Gustavus, users have different passwords for various systems. Passwords should be unique, long and not shared with anyone. E-mail, lab access, Moodle, Home Directory, Google Calendar and Docs, Office365 and computer logins are all controlled by your Gustavus user account passphrase. The same password allows you to check your e-mail, access your home directory, log into lab machines on campus, log into your Gustavus Google_Calendar account and log into your Gustavus issued computer (employees).
Gustavus has a few options to reset your account passphrase.
Details
If you have forgotten your passphrase, you have two options:
- Stop by the Technology Helpline, with proof of identity and have your passphrase reset or use the self reset tool.
- If you have a current alternate email address on file, you can have a passphrase reset request sent to that address using the self reset tool. Found here: Reset Password
FAQ
How do I check if I have an alternate email address set?
Please visit: https://gustavus.edu/account/contact and look under the alternative email setting to see if you have that field correctly filled in.
When I change my passphrase what devices and programs need to be adjusted?
- Smart phones, tablets and iOS devices will require to re-add the Gustavus Google Account to apps such as GMail and Google Calendar.
- Calendar programs such as Calendar for macOS configured with Gustavus Google Calendar.
- Faculty, staff and students will need to log into their office and lab computers with their new passphrase
- Mac users will need to open Enterprise Connect, Sign Out/Sign In in Enterprise Account.
- Both Windows and Mac users will need to sign in with their new passphrase on campus for their new passphrase to sync.
See also
Contact us
If you need further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.