Problem

I have forgotten my Gustavus Account Password

Environment

The article applies to Gustavus account holders that have an alternative email on record.

Resolution

There is no password Self-Reset. If you have forgotten your passphrase and would like to choose another, please stop by or contact the Technology Helpline at 507-933-6111 for assistance. We will assist in person or take your call Monday through Friday between 8 a.m. and 4:30 p.m. Please note, password resets require identity verification. To be prepared, bring a photo ID with you to the Helpline (located in Olin Hall) or have a photo ID and a web-cam enabled device available during your call.

Contact Us

If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.