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Problem

Google is only giving the ability to enter backup codes when trying to log into a Google service instead of using a push notification.

The article applies to Gustavus Google account users.

Please click Use Different Account at the Google Choose an account screen
Type in your Gustavus email address (e.g. user@gustavus.edu)

This occurs when a user is logged out of a Gustavus resource and is brought to the Google Choose an account screen.

If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.