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Overview
User has received an email stating {Sensitive Information Detected} in the subject line.
Details
GusMail has built in data loss prevention features that prevent sending messages that contain sensitive information such as social security numbers, credit card numbers or drivers license information. If your message is deemed to contain such content, your message will be prevented from sending and you will receive a message like the one shown below. You can remove or alter the non-compliant content, or send your message using SecureShare.
FAQ
Why does the subject of a message I received say "{Sensitive Information Detected}"
GusMail has built in data loss prevention features that will modify the subject of a message when sensitive information such as social security numbers, credit card numbers or drivers license information is detected in a message that is received. If there is indeed sensitive information in the email message, we recommend deleting the message and contacting the sender and informing them email is not an appropriate method to share this data. SecureShare is the method to be used to share this type of data.
The email alert should go on to read:
Message not delivered
There was a problem delivering your message to [recipient]. See the technical details below.
There will then be a "Learn more" link.
The email will continue:
The response was:
Email is not an appropriate method for sharing sensitive data. For more information please visit [this article] or use https://secureshare.gac.edu/ to send this data.
See also
Contact us
If you need further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.