Body

Problem

My Windows laptop's battery doesn't seem to hold a charge. How do I check the battery health?

The article applies to Gustavus laptop users running Windows.

Right-click the Start menu and select Terminal
Type powercfg /batteryreport at the command prompt to create a report
In File Explorer, navigate to C:\Users\username, with the username being your Gustavus username
Send the battery-report.html results file to helpline@gustavus.edu

Powering off randomly and short battery life are signs of a bad battery.

If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.