Body
Problem
I am being asked to send a document with sensitive data such as a SSN to a third party. This should only be done if you have had prior conversations with this group or person, and the email addresses are their official or known address.
Environment
The article applies to the Gustavus community.
Resolution
- Visit https://SecureShare.gac.edu
- Log in with your Gustavus credentials
- Click FileLinks in top menu
- Click New FileLink
- Click Add File
- Attach the file
- Choose your options (choose expiration date, check download receipt, uncheck require authentication, choose password)
- Click Create Link
- Uncheck require authentication
- Click Copy FileLink to clipboard
- Send link to the offcampus organization/person
Cause
Secure Share uses email to send notifications to users that a file or a secure message has been shared with them, but it will never send files over email. Email is an insecure method of sharing information. After receiving the notification via email, a user must log in to Secure Share to access the information.
Below are the Access Restriction options in the order of security level provided:
- Recommended - Highest Security Level: Only Specified Recipients can access:
- Only Specified Recipients can access the message and download the files.
- Forwarding of the email or URL is not allowed to anyone.
- Recipients will be required to login to access the message.
- A download receipt will be sent when each user downloads each file with detailed download information.
Contact Us
If you would like further assistance, please contact us at helpline@gustavus.edu or call us at 507-933-6111.